Big changes are taking place at the moment regarding shipping from Denmark, as the Danish post are shutting down parts of their services.
We are currently seeking out the best future shipping options for various countries. We hope to have things settled by the new year.
But for the moment, please contact us regarding the current shipping prices to your destination.
About the shop:
Our webshop is the official outlet for our associated artists. By shopping here you support the artists directly. View all our available releases in the SHOP section.
How to buy:
Tell us what you want to buy and give us your full postal address. Also let us know if you want any items signed by Erik Ravn. Simply write to us via the CONTACT form.
We will then send you a PayPal link with all information about payment and total cost including shipping. You do not need a PayPal account (although that is easy), but can simply choose to pay with your standard credit card.
Shipping & delivery times:
Everything at our shop is done ”by hand” by ourselves, so please allow reasonable time for us to process your order.
Shipping time varies a lot depending on your location. Up to 30 days is not uncommon for some destinations. We ship by tracked mail, wherever this is possible. In any case, it is extremely rare that a package is lost in shipping.
We ship to most countries. If in doubt, please contact us and we will let you know the options.
Please be as precise as possible when stating your postal address. For example, if you live in a specific state or province, it will be a great help to us if you include the full name of such a region in your order.
Non-EU customers:
Please note that your country may add additional toll and tax. We cannot mark your order “gift” or “sample” or state an incorrect value of the goods, so please do not ask us to do so.
Also, some European countries have territories that are not part of the European common market, in which case shipping costs may be different. If you live in such a territory, please advice us when ordering.
U.S. Customers:
Because of the current customs regulations, shipping to the U.S. is difficult and expensive. Please contact us for possible solutions.
Prices and conditions may be changed without notice.
Big changes are taking place at the moment regarding shipping from Denmark, as the Danish post are shutting down parts of their services.
We are currently seeking out the best future shipping options for various countries. We hope to have things settled by the new year.
But for the moment, please contact us regarding the current shipping prices to your destination.
We do not store or handle your data for other purposes than processing your shop orders, except to the extent that we are obliged to do so for accounting purposes.
We will not contact you unless by your request or in connection with your shop orders.
We do not trade or sell your data to any third party.
All prices are in Danish Kroner (DKK).
Please note that your country may add additional toll and tax (non-EU customers).
All merchandise is packed in protective packaging.
About cancellation:
1. According to the Danish Consumer Contracts Act you have the right to return the merchandise no later than 14 days after reception, if you regret your purchase. In this case we will refund the entire price and all costs in connection with the sale and shipping (except return shipping), if you have already paid the included invoice.
2. The right of cancellation will be void if the merchandise has been used. The seal on compact discs (if any) must be unbroken.
3. When returning merchandise you must state your name, address, invoice number and e-mail address for the returning of money via PayPal.
4. Merchandise must be returned to:
Nagelfest Music
c/o E. R. Christensen
Engvej 2
DK-5853 Ørbæk
Denmark
5. You must pay the shipping costs for the returning of merchandise.